I was very pleased with the sales and billing on my 2012 Toyota Tacoma. In sales i worked with Wayne Richards.I trusted wayne.. He was most accomodating, informative, and enthusiastic in my purchase. He slowly went through the literatuve, allowed me to test drive the vehicle, and waited with me for the billing department to approve my purchase. Larry H. Miller was very busy on the day I purchased my vehicle. I also worked with Sean Perry as we went through the many papers to sign at billing. He was very clear in explaining the various directions I could pursue in purchasing the truck. I was very pleased with the service I received from these two gentllemen. I would recommend Larry H. Miller Downtown Toyota to someone wishing to purchased a Toyota vehicle. Donna C. Nelson